Shipping policy
Shipping Policy
2020 Holiday Shipping Delays
This year we had our biggest Black Friday Cyber Monday sale ever, and the Honey Nails team is incredibly grateful for the support our community has shown us.
Orders exceeded our expectations as we offered significant discounts for promotional events. Due to the impact of the pandemic, all local courier companies and warehouses in the US and EU are experiencing delays and we are working around the clock to process all orders as quickly as possible.
Below are current delay estimates related to your order.
Order processing delay: 5-7 business days
Shipping Delay: 3-4 weeks
If you have any questions about your order,info@sunstone369.com Please contact us by email at . We are here 7 days a week to help you. Thank you for your understanding.
COVID-19 | Transportation
As the world adapts to the effects of coronavirus (COVID-19), transportation will inevitably be affected. Every country and region is experiencing delivery delays to varying degrees. The Honey Nail team will do our best to keep your order updated during this period as new information becomes available.
There may be delays in areas heavily affected by the pandemic, including the United States, Canada, most of Europe, and Asia. Thank you for your understanding and we apologize for any inconvenience.
If you have any questions or concerns about your order,info@sunstone369.com Please email us at and our team will be happy to assist you 24/7.
transportation
At crystal-sunyilin, our mission is to provide high-quality marine radio equipment at affordable prices to consumers worldwide. To do this, we work with manufacturers around the world and use our global distribution network to make our products cheaper.
Depending on the equipment purchased, your equipment may be shipped from the US, EU, or Hong Kong. Specific delivery dates vary depending on your shipping country and address.
When will my order arrive?
Most items typically ship within 3-5 business days.
Please allow up to 3 weeks for peak orders such as special offers and promotions. Delivery times are out of our control, but rest assured we only work with trusted welders and suppliers to provide the best service.
How do I track my order?
The delivery confirmation email will include your tracking number and order details.
Taxes and other charges
Depending on the country of delivery, you may be required to pay additional taxes and charges, such as VAT and import duties.